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Lincoln Labs
AI transformation

AI transformation,
built to keep running.

We rebuild the systems your business runs on. Senior team, first day to long after launch.

We start fastWe manage itWe maintain it
Start a conversationSee how it works
Trusted by teams across industries
AirAsia
Spotify
LinkedIn
Atlassian
McKinsey & Company
Motorola
Rockwell Automation
NAPA Auto Parts
Tripadvisor
Odoo
AirAsia
Spotify
LinkedIn
Atlassian
McKinsey & Company
Motorola
Rockwell Automation
NAPA Auto Parts
Tripadvisor
Odoo
McKinsey & Company
Motorola
Rockwell Automation
NAPA Auto Parts
Tripadvisor
Odoo
L'Oréal Paris
Podium
Shopee
Mercado Pago
AirAsia
Spotify
LinkedIn
Atlassian
McKinsey & Company
Motorola
Rockwell Automation
NAPA Auto Parts
Tripadvisor
Odoo
L'Oréal Paris
Podium
Shopee
Mercado Pago
AirAsia
Spotify
LinkedIn
Atlassian
Custom AI and consulting for industry leaders like Podium and Gallagher
The shift

Time for an AI upgrade.

Experimenting and adopting are the easy stages. The value is in transforming.

Stage 1Most companies
Experimenting

Teams try AI tools on their own, one task at a time.

Stage 2Table stakes
Adopting

Licenses and logins roll out across the company.

Stage 3Where the value is
Transforming

The systems get rebuilt. The results show up in hours and dollars.

Where AI implementation without expertise falls short
Pilots that stalled after the demo
Licenses nobody opens after month one
A core system one person knows how to run
Software stacked on software, none of it talking
What transformation means

Rebuild what you run on.

Not a new app on the side. The tools and workflows at the center.

Rebuild the legacy tool
TODAYThe system your business quietly depends on, the one only one person knows how to run.AFTERRebuilt with AI, documented, and built to your exact specification.
Replace third-party software
TODAYStacks of SaaS subscriptions stitched together, none of them built for how you work.AFTEROne tool built around your process, with the AI built in.
Automate the workflow
TODAYThe same manual steps, every week, across people, inboxes and spreadsheets.AFTERA workflow that runs on its own, with people on the exceptions.
Why Lincoln Labs

We run AI in our own companies first.

The engineers, playbooks and AI agents running our own portfolio are the ones we put on your project.

1M+users
20+years building cutting-edge software
12companies
5sectors
Builders, not advisors

We create and run AI and software companies of our own. What we bring you has been pressure-tested inside them first.

A senior bench we trust

A senior tech lead we have shipped with, backed by a CTO of 20+ years.

Truss behind every hire

Our own hiring company recruits and employs the engineers who build and maintain your software.

The team behind your engagement
Eric HoopmanEric HoopmanCo-Founder & CEOSerial entrepreneur and first-stage investor.
Farrukh UmarovFarrukh UmarovCo-Founder & CTO20+ years building and leading large-scale global development teams.
Eric GirouxEric GirouxCOOEntrepreneurial operator leading strategy, product and growth. Prior private equity experience.
Danil ShingarevDanil ShingarevChief ArchitectLeads the architecture behind Lincoln Labs products and client builds.
Wes LungwitzWes LungwitzManaging PartnerCo-founder of Civille. Speaks on law firm marketing, SEO and AI search.
Julia CollinsJulia CollinsManaging PartnerCo-founder of Truss. Former data engineer and product manager at WorkMarket through its acquisition by ADP.
Products from our portfolio are used by teams at
AirAsia
Spotify
LinkedIn
Atlassian
McKinsey & Company
Motorola
Rockwell Automation
NAPA Auto Parts
Tripadvisor
Odoo
L'Oréal Paris
Podium
Shopee
Mercado Pago
AirAsia
Spotify
LinkedIn
Atlassian
McKinsey & Company
Motorola
Rockwell Automation
NAPA Auto Parts
Tripadvisor
Odoo
L'Oréal Paris
Podium
Shopee
Mercado Pago
The easy button

Bring the project. We run it.

For the executive with a budget and no team to spare.

We start fast

No six-month procurement dance. We scope the work, staff it and get moving while your project still matters.

We manage it, not just build it

We run the project, the people and the updates.

We maintain it after launch

The software keeps working after go-live, without you adding headcount or loading up someone on your team.

Senior people only

Every engagement is led by a senior tech lead we have shipped with before. A new hire never leads a major project.

How engagements work

Pick the shape that fits.

Five ways we run an implementation. Open one to see who is on it, when, and a real engagement that ran that way.

Click an option to see how it runs
Embedded senior engineers3 month minimum · from 2 engineersView case study →
Discoverypaid, credited back
Buildthe long stretch
Handoffplanned from day one
After launchongoing
Senior consultants
Discovery, architecture, first build
Truss
Recruits and employs the permanent team
Your permanent team
Owns it from handoff on
Our senior peopleYour peopleOur talent engine and toolingOptional or on call
Senior consultants run discovery, architecture and the first buildTruss recruits and trains the permanent team while we buildYou pay senior rates only for the weeks that need them
Where the opportunity is

Common areas for AI transformation.

Most of the opportunity falls into six buckets.

Legacy systems
You will recognize it whenOne or two people know how to run it.
What it could look likeRebuilt, documented, to your specification.
Software sprawl
You will recognize it whenSubscriptions held together by exports.
What it could look likeOne tool built around your process.
Manual workflows
You will recognize it whenThe same steps every week.
What it could look likeAgents run the routine. People handle exceptions.
Reporting and decisions
You will recognize it whenReports rebuilt by hand.
What it could look likeLive numbers, summarized every morning.
Customer and field operations
You will recognize it whenCustomers waiting in a queue.
What it could look likeInstant answers, people on the hard ones.
A product to build
You will recognize it whenA prototype nowhere near enterprise-ready.
What it could look likeSecure, scalable, maintained after launch.
After launch

Pick how it stays running.

Choose the support level. Change it as you go.

LightFractional chief architect

A small ongoing agreement. A senior architect we trust fixes and improves things on request.

A senior architect stays available for fixes and small improvements after launch.

HeavyFull-time placement

A full-time engineer, recruited through Truss, stays on your software for as long as you need it.

Built for enterprise software that changes every week.

Your callTake it in-house

Ready to run it yourself? We document it, train your people and hand it over cleanly.

The handoff path is planned from day one.

How we scope it

Scoped to your project.

Three things decide the shape of yours.

1The process or productWhat we are modernizing or building, and what it has to connect to.
2The team it takesThe size of the pod and how long the senior lead stays on.
3How it runs after launchFractional architect, full-time placement, or taken in-house.
How the call gets set upWith a Lincoln Labs partner
1Tell us the projectThe form takes two minutes. Give us a couple of times that work for you.
2A person reads itUsually the same day. No bot, no routing queue.
3We set up the callThirty minutes with a Lincoln Labs partner, at one of your times.
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Questions

Common questions.

How fast can you start?
Fast. We scope the work, staff it with a senior lead we have shipped with before, and get moving without a long procurement cycle.
Do we need a technical team?
No. We bring the senior lead, the lead consultant and the engineer. Your team brings the knowledge of how the work gets done.
Who maintains it after launch?
The full-time engineer hired during discovery, a fractional chief architect, or your own team. You choose, and you can change it later.
Is this for large companies or startups?
Our transformation work is built for executives and department heads with a project that matters to the business. If you are a founder, see Venture Building.
How is it priced?
Every engagement is scoped to the project. Start a conversation and we will walk you through the framework and what yours would look like.
Start a conversation

Tell us the project.

A 30 minute call with a partner.

Start a conversationBook a meeting